Automotive Service Technician- The BMW Store

Our company

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Company legal name

OpenRoad Auto Group Limited

Company operating name

The BMW Store

Business address

2040 Burrard Street, Vancouver, BC V6J 3H5

Title of position

Automotive Service Technician (NOC 72410)

Job duties

• Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.

• Ensure work is performed in accordance with dealership and factory standards.

• Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.

• Examine the vehicle to determine if additional safety or service work is required.

• Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.

• Inform dispatcher when the job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked "RUSH" or "CUSTOMER WAITING".

• Complete and maintain documentation of work performed.

• Road-test vehicles to quality-check work performed.

• Supervise the work of any apprentice technicians as assigned to you by management.

• Attend factory-sponsored training classes.

• Keep abreast of factory technical bulletins.

• Ensure that customers' cars are kept clean.

• Keep the shop area neat, clean, and free of safety hazards.

• Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes

• Assist in creating quotes for additional work required.

• Keep up to date on online training as required.

• Follow company safety policies and practices, and immediately, report any and all accidents toa Manager/Supervisor.

• This position will be expected to perform other duties as assigned by management.

Terms of employment

This is a full-time indefinite (permanent) position, working 40 hours/week.

Expected Employment Start Date: as soon as possible

Wage

$41/hour

Benefits package

• Comprehensive Extended Health and Dental plan, tailored toward Associate wellness

• Discounted Vehicle Purchasing Program, Footwear Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, & a Tool Allowance

• Internal and external, training & development opportunities for skill development and growth

• Recognition and Engagement Events

• Opportunity to work with a variety of OEM BRANDS including Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen

• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment

Location of work

The BMW Store Service Centre, 1740 W 5th Ave, Vancouver, BC V6J 1P2

Contact information

If you are interested and meet all the criteria of the position, please contact us as follows:

e-mail: veronica.pang@openroadautogroup.com

fax: 604-232-5264

Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.

https://orag.bamboohr.com/careers/4179

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.

Skills requirements - Education and Work experience

Education:

Secondary (high) school required; education specific to automotive service industry is an asset.

PHEV and High Voltage Battery up to Gen 5.0 Certificate - BMW Group is required.

Work Experience:

Minimum Three (3) years of experience as Automotive Service Technician required.

Must be a fully licensed Technician.

Working knowledge of automotive equipment

Possess strong diagnostic and problem-solving skills in order to maintain optimal customer satisfaction.

A highly self-motivated and organized individual.

Well-developed interpersonal skills to effectively work with other members of the Service Department team.

Must be committed to consistently delivering high-quality work.

Ability to make sound decisions in a manner consistent with the essential job functions.

A valid Canadian driver's license, and the ability to provide drivers abstract for review.

Language requirements:

Spoken and written English required