Senior Consultant/Manager - Quality & Risk Management (QRM)

Job Type:Internal Secondment
Reference code:128405
Primary Location:Toronto, ON
All Available Locations:Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.

• Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being.
• Experience a firm where wellness matters.
• Be expected to share your ideas and to make them a reality.

If you want to be challenged, be a leader on a dynamic team and have a great learning experience this is the role for you!

Due to the nature of the role having interactions with National & Global clients, English is required for this position

What will your typical day look like?

In this role, the successful candidate is expected to:

• Support the development of quality and risk programs, tools and processes
• Participate and contribute to analyzing and implementing process improvement initiatives
• Enhance and maintain dashboards and reports
• Develop national communications for QRM, which include but are not limited to website development and updates, newsletters and presentations
• Support the strategic agenda and special projects for the QRM
• Coordinate and execute QRM training for the T&T practice with other members of the team and various stakeholders of all levels
  

About the team

Quality & Risk Management (QRM) supports the Technology & Transformation (T&T) business to provide quality support services across various stages of the engagement lifecycle, from sales to finalizing an engagement, including delivery standards, risk mitigation, issue resolution, project delivery methods and tools to achieve delivery excellence. This role will support the Quality & Risk Leader in providing quality support to the Technology & Transformation business.

Enough about us, let's talk about you

You are someone who has:

• 3+ years' experience in Consultingor quality and risk management / related field
• Project management experience
• Strong knowledge of Microsoft Office with proficiency in PowerPoint, Excel and Word, as well as SharePoint and PowerBI or similar analytical toolset
• Strong verbal and written communication skills
• Creative writing experience is an asset
• Ability to prioritize to achieve deadlines and results
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams and independently
• Ability to thrive in an ambiguous, demanding and time sensitive setting
  

Total Rewards

The salary range for this position is $80,000 - $138,000 for senior consultant and $90,000 - $175,000 for manager, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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