Training Coordinator (Trainer)

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our Guards; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Overview

Paladin is committed to offering the best employment and career development opportunities in the security industry because we have the very best and brightest people our industry has to offer.

Reporting directly to the Director of People and Culture, the Training Coordinator is responsible for empowering Paladin's front-line security professionals with the tools required to make the world a safer and friendlier place. This is primarily achieved by effectively kick-starting our people's Paladin journey with the delivery of our best-in-class training, providing ongoing compliance re-certification courses, and proactively recommending ways to improve curriculum and our people's experience.

This role requires travel.

Job Description:

• Extensive travel throughout Alberta to support Paladin branches with training requirements.
• Accountable for ensuring the Paladin Security 6 guiding principles is the backbone of the training department and all its internal training.
• Deliver branch wide training courses using training mediums including employee handbooks, PowerPoint presentations, classroom sessions and e-learning modules.
• Responsible for the maintenance and delivery of the training content and programs for both new and existing Paladin Employees.
• Monitor students' performance and identify areas for improvement.
• Ensure course standards, training requirements, and all course objectives are met.
• Maintains administrative responsibilities as it related to required documentation and record keeping.
• Update employee certifications, renewals and in-class training schedules on TEAM.
• Completes the student assessment reports accurately and submit to HR in timely manner.
• Observes all record management requirements of the position to utmost accuracy.
• Monitors, evaluates, and records training activities and program effectiveness at branches province wide.
• Maintains a current library of training materials and programs and conducts annual reviews of all training program content to determine effectiveness and accuracy.
• Establishes and sustains effective relationships with branch employees.
• Ensures Senior Management is kept informed of the progress of operations, while providing written reports to the Director of People and Culture as needed.
• Ensures students are appropriately informed about Code of Ethics, company policies and procedures, and OH&S procedures.
• Other duties as required.
Requirements/Qualifications:

• Must possess a High School Diploma; Post-secondary education in a related field is an asset.
• First Aid Instructor is an asset.
• Valid Class 5 license and reliable vehicle.
• Ability to travel throughout Alberta
• Must be able to facilitate large classes.
• Ability to learn physical and theoretical skills quickly.
• Working knowledge of Alberta Security Services and Investigators Act is an asset.
• Demonstrated experience in Training Development, experience in Security Training an asset.
• The ability to teach and lecture to large groups of diverse students.
• Excellent written and oral skills in English, with the ability to communicate with all levels of learners.
• Must have strong administrative skills with the ability to maintain records diligently and accurately.
• Strong computer skills, including Word, Excel, PowerPoint, Microsoft Teams, and Outlook.
• Able to work effectively and efficiently in a deadline driven environment.
• Strong time management, multitasking, problem solving, teamwork, and organizational skills.
• Must be outgoing, sociable, adaptable, patient, and detail oriented.
• Physically fit
What You Can Expect From Us:

• An opportunity to join one of Canada's Best Managed Companies.
• A company leading in Quality Standards with a 360 Degree Quality Assurance Program for Environmental Standards and Occupational Health and Safety Standards.
• Access to all support systems including our 24/7 Operations Centres and out National Quality Standards and Support Team.

Education Requirements (Any)

High School Diploma/GED

Certification Requirements (Any)

First Aid Instructor

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Vacation

This job reports to the Director, People & Culture

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1