Store Manager

• An exceptional company with a firm commitment to its people, work-life balance and culture
• Become a key part of a forward-thinking, inclusive, and diverse team that values every perspective
• Earn a competitive base salary starting at $60,000 plus commission, and comprehensive benefits! 

We are a fast-growing TELUS dealership in Canada with a well-established territory, and some of the longest tenure in the industry. At Ralcomm Ltd, our main objective is to remain reliable, relevant, and responsive to you, our clients.

Our first commitment is to our clients and their overall satisfaction with the solutions we supply them. For us, this means that we are inherently dedicated to the ongoing and continual improvement of all our Quality Management System processes, including an emphasis on: effective supply chain management; implementation of lean manufacturing principles; best quality material sourcing; active team participation of skilled personnel; sustainability practices; quality control measures; health and safety best practice; and technological advancement.

To learn more about us, please visit: ralcomm.com

Ralcomm has an exciting opportunity for a full-time Store Manager, based in Drayton Valley, AB.

In this position, you will be primarily responsible for managing the day-to-day store operations.

Your responsibilities include, but are not limited to:

• Managing Accounts Receivable processes
• Overseeing rental operations
• Actively assisting with inventory tasks, including transfers and shipping
• Participating as a proactive member of the safety committee
• Addressing and managing staff requests, including time off and customer issues
• Supporting and guiding staff to achieve TELUS goals
• Assisting the store in reaching goals and targets
• Promoting Ralcomm's products and solutions at community events
• Developing and supporting ongoing marketing efforts
• Performing sales activities to continually increase product and solution sales and rentals
• Continuously acquiring new clients while building and growing the existing client base
• Conducting weekly safety meetings and morning meetings
• Handling customer escalations promptly and effectively
• Addressing staffing issues, including hiring or firing as needed
• Seeking advice from the Owner Team on situations that surpass the manager's ability
• Continuously creating opportunities for employment, growth and improvement

In order to qualify for this role, you must have previous experience as a store manager. A valid class 5 driver's license is also required for this role. 

The following skills and experience will be important for this role:

• Friendly with excellent interpersonal and communication skills
• A commitment to being actively engaged in the safety committee
• Experienced in handling customer escalations
• Proven track record in acquiring new clients and growing the existing customer base
• Willing and motivated to build relationships within the community
• Being community-oriented
• Ability to elevate the profile of Ralcomm
• Skilled in creating opportunities for both employment and improvement
• Willingness to learn and grow within the role
• Must be willing to live in Drayton Valley with a strong commitment to community integration

In exchange for your hard work and dedication, you will receive a highly competitive base salary starting at $60,000 plus commission, along with a great host of benefits, including:

• Extended dental, health, and vision care
• Flexible schedule 
• Generous Paid time off
• Company phone and laptop provided
• Growth opportunities within the company
• Positive and collaborative work culture
• Access to ongoing learning opportunities
• Emphasis on work-life balance
• Company events

Note: Relocation assistance is negotiable and can be discussed for the right candidate

If you are interested in progressing your career with a growing company, apply today!